When purchasing your Greenbox equipment or microphones, please be aware that we stipulate a deadline for manufacturing the equipment and microphones.
We periodically have some equipment and microphones ready for delivery. Whenever you make a purchase, check the availability on the product page just above the BUY button.
Note: The manufacturing deadline described in the stock of each product is an estimate (an approximate deadline), and we generally manufacture the equipment before the stipulated deadline.
However, we depend on many distributors of parts and components, and on some occasions we reserve the right to extend the manufacturing deadline by up to 10 business days if there is an unforeseen event during the process.
This does not negatively affect the quality of the product to be manufactured.
Import fees are not our responsibility, but rather the buyer's. Therefore, if you are not from Brazil and are purchasing our products, be aware that if there is any import fee or tax you will be responsible for paying it when the product arrives in your destination country.
For sales outside of Brazil, we do not refund the amount if you regret the purchase. Since shipping to other countries is difficult to access, be sure before making the purchase.
If the product arrives damaged due to transportation, you must contact the post office in your country to claim the damaged product. We at Greenbox are not responsible for lost or damaged products after they leave Brazil, because once the product reaches the destination country, the local delivery company becomes responsible for the merchandise.
Keep an eye on the tracking of the product that we will send to you, because as soon as it arrives in your country you will be able to track it and check if the product will have any import fees or taxes.
WHEN YOU PURCHASE ONE OR MORE GREENBOX PRODUCTS FROM THE OFFICIAL STORE "WWW.GREENBOXSHOPPING.COM" AND WITH THE REDIRECTED DOMAINS THAT BEGIN WITH "WWW.GREENBOXPROAUDIO.COM" AND "WWW.GREENBOXPROAUDIO.COM.BR", YOU ARE ACCEPTING THIS CONTRACT IN ACCORDANCE WITH THE TERMS MENTIONED ABOVE.
SUBSEQUENT CHANGES THAT DO NOT COMPLY WITH THE TERMS MENTIONED ABOVE WILL NOT BE ACCEPTED.
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